Judie Ciesla – Judie Ciesla

Templates for House Rules and Signs

July 23, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

Printed House Rules, House Manual, Visitor Info, and Signs You can download these MS Word files and edit them to suit your own listing. Warning: These files use advanced formatting features and may make you insane. If you'd like me to create these for you, I can customize them for your…

Sample House Rules

July 23, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

House Rules to include on the Listing These are sample items you can copy and paste into your House Rules on your listing. Please edit carefully, as this is a combined list from multiple listings and some of the items below are in direct contradiction with each other. Make sure that…

Recommended Products for your Listing

July 23, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

General Recommendations [table id=9 /] Specific Product Recommendations View links to many recommended products (on Pinterest) (linens, accessories, appliances) for your Airbnb listing.

How To Vet Prospective Guests

July 23, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

Properly vetting prospective guests is the best way to ensure a positive experience for everyone involved. Step 1: Read the introductory email they sent with their request. If they didn’t write one, you’ll want to ask them some questions (See Pre-Written Email Responses for sample text). Step 2: Check the…

Key Differences between a Reservation Request and an Inquiry

July 23, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

Key Differences between a Reservation Request and an Inquiry Inquiry The guest clicked the “Contact Host” button. This is if the guest has questions they want answered before booking, or because they just don’t know how to use the site. Reservation Request Guest wants to stay, but Instant Book isn’t available (or…

Pre-Written Email Responses

July 23, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

Cut-and-Paste Pre-Written Email Responses The guest's profile is missing information You want to know more about the guest(s) and their trip to the Bay Area They want to book for someone else (friend, family member, co-worker...) They want a discount Scheduling a check-in time Tips for Emailing Your Guests Keep…

Final New Host Checklist

July 23, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

Final New Host Checklist Your Airbnb listing is complete, and each item on the printed checklist has been completed. This includes: House rules Detailed Descriptions have been written (The Space, Guest Access, Interaction with Guests, The Neighborhood, Getting Around, Other Things to Note) Photos of all areas of the house…

Building Trust Through Your User Profile

January 11, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

If you're a new Airbnb Host, you're probably wondering how you'll be able to screen prospective guests. And if you're a new Airbnb Guest, you may have concerns about whether you'll have a good experience with a host (and with the accommodations). For both Hosts and Guests, having a complete…

References from Other Airbnb Users

January 11, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

Reviews are a vitally important part of a user's profile on Airbnb, but what do you do when you're new to Airbnb and don't have reviews yet? First, you should make sure you have a complete and robust user profile. Then you can ask for a Reference from an existing/established Airbnb user. In…

Creating “Seasons” on your Calendar

January 11, 2016January 15, 2017 by Judie Ciesla

Judie Ciesla

This is where you can set pricing and a minimum stay for specific dates. This is a great option for holidays and special events (Superbowl, etc.). While Airbnb doesn't actually call this feature "seasons", it is the best way to describe the functionality. In this post, I'll teach you how to…